First we talk to you to understand your business.
We then suggest a combination of services to fit your requirements.
What you get when you partner with us:
- Strict data protection processes in line with government regulations
- We become your extended team and take over support responsibilities
- A team of experienced Bookkeepers and Accountants
- A local manager who knows you best
- We are software agnostic, i.e. we adapt to the software you have or recommend ones for you
- We streamline your in-house systems and procedures for maximum effectiveness
- Save money on hiring, training and managing staff
- Unlimited scalability to get you to where you want to be
- Strict data protection processes in line with government regulations
- We become your extended team and take over support responsibilities
- A team of experienced Bookkeepers and Accountants
- A local manager who knows you best
- We are software agnostic, i.e. we adapt to the software you have or recommend ones for you
- We streamline your in-house systems and procedures for maximum effectiveness
- Save money on hiring, training and managing staff
- Unlimited scalability to get you to where you want to be
Here is a list of our services
Accounting Support
and Bookkeeping Services
- Bank and Incolink reconciliation
- End to end and End of year payroll
- Creditor and Debtor management
- Past reconciliation, Residual work, Time billing
- Accounting data entry and Accounts payable
- Superannuation and Fuel tax credits
- Compliance including BAS, IAS, superannuation etc
- Inventory and stock control
- Workcover
- Hire purchase, lease and long service leave reconciliation
Financial
Control
- Budgets
- Fixed asset registry
- Budget to actual
- Retention analysis
- Group reporting
- FBT information reconciliation
- Forecasts
- Depreciation allocation
- GST and tax reconciliation
- Cash flow reporting
Compliance
- Superannuation
- BAS
- Fuel tax
- End of year payroll
- Incolink reconciliation
- Payroll tax
- Inventory and stock control
- Workcover
- GST reconciliations
- IAS
- Loan account reconciliation
- Single touch payroll (STP)
Payroll
- Processing timesheets
- Implementation of payroll systems and procedures
- Processing payroll
- Annual leave management
- Personal leave management
- Long service leave calculation
- STP lodgement
- Payroll reconciliation
- Superannuation
- SGC tax calculation
- Payroll tax
Human
Resources
- HR recruitment and onboarding
- End to end recruitment and onboarding
- Post and manage job adverts
- Screen potential candidates
- Reference checks
- Create interview documents
- Personality testing and aptitude testing
- Construction and execution of induction
- Manage all HR paperwork including contracts
- Completion and review of policies and procedures
- Employee onboarding and creating onboarding packs
- Position description
- Employee relations
- Performance management
- Probationary and Annual reviews
- Career progression and development structure
- Creation/revision/update policies and procedures
- HR and Fairwork compliance
- HR health check
- Leadership development
- Mediation and problem solving
- Culture management and improvement
- Interpretation of industry awards
Virtual Assistance &
Corporate Secretarial Services
- File management (organizing files using Dropbox etc.)
- Database building {updating email or contact lists on your CRM)
- Transcription (transcribing voicemail, video or audio, podcasts etc.)
- Creating basic reports (reports on weekly tasks, deliverables, sales)
- Preparing slideshows (Powerpoint)
Paraplanning Services
- SOA preparation
- ROA preparation
- Fact Find updates
- Xplan snapshot reports
- Beneficiary form completion
- Completion of Client Service Agreements
- Conducting fund manager calls
- Implementation form preparation
Revenue Cycle
Management
- Revenue cycle management
- Eligibility check and demographic verification
- Collection of co-pay/balance
- Claim creation, validation and submission
- Correcting errors/denials
- Claim follow up
- Statement to patient
- Collecting payments from patient
- Data analytics
- Revenue cycle transformation
- Healthcare analytics
- Consulting services and solutions
Contact Centre
Solutions
- Cloud based contact centre
- Remote call centre
- Inbound contact centre
- Support services
- Ordering process
- Dispatch
- Outbound contact centre
- Telemarketing
- Telesales
- Market research
- Data management services
- Virtual assistance
- Software/technical help desk
Digital
Marketing
- Website development and hosting
- Website copy writing
- Branding guide
- Content strategy, creation and optimisation
- Social media management
- Advance user targeting
- A/B testing
- Performance analytics
- Videography
Sales and Administration
Tasks
- Email management/filtering
- Onboarding clients
- Sales follow up
- Calendar management
- Follow up with clients/customers
- Receptionist duties
- Taking down meeting minutes
- Recruitment
- Debt collection