First we talk to you to understand your business.
We then suggest a combination of services to fit your requirements.

What you get when you partner with us:

  • Strict data protection processes in line with government regulations
  • We become your extended team and take over support responsibilities
  • A team of experienced Bookkeepers and Accountants
  • A local manager who knows you best
  • We are software agnostic, i.e. we adapt to the software you have or recommend ones for you
  • We streamline your in-house systems and procedures for maximum effectiveness
  • Save money on hiring, training and managing staff
  • Unlimited scalability to get you to where you want to be
  • Strict data protection processes in line with government regulations
  • We become your extended team and take over support responsibilities
  • A team of experienced Bookkeepers and Accountants
  • A local manager who knows you best
  • We are software agnostic, i.e. we adapt to the software you have or recommend ones for you
  • We streamline your in-house systems and procedures for maximum effectiveness
  • Save money on hiring, training and managing staff
  • Unlimited scalability to get you to where you want to be

All in all, we can increase efficiency within your business from the inside out.

Here is a list of our services

Accounting Support
and Bookkeeping Services

  • Bank and Incolink reconciliation
  • End to end and End of year payroll
  • Creditor and Debtor management
  • Past reconciliation, Residual work, Time billing
  • Accounting data entry and Accounts payable
  • Superannuation and Fuel tax credits
  • Compliance including BAS, IAS, superannuation etc
  • Inventory and stock control
  • Workcover
  • Hire purchase, lease and long service leave reconciliation

Financial
Control

  • Budgets
  • Fixed asset registry
  • Budget to actual
  • Retention analysis
  • Group reporting
  • FBT information reconciliation
  • Forecasts
  • Depreciation allocation
  • GST and tax reconciliation
  • Cash flow reporting

Compliance

  • Superannuation
  • BAS
  • Fuel tax
  • End of year payroll
  • Incolink reconciliation
  • Payroll tax
  • Inventory and stock control
  • Workcover
  • GST reconciliations
  • IAS
  • Loan account reconciliation
  • Single touch payroll (STP)

Payroll

  • Processing timesheets
  • Implementation of payroll systems and procedures
  • Processing payroll
  • Annual leave management
  • Personal leave management
  • Long service leave calculation
  • STP lodgement
  • Payroll reconciliation
  • Superannuation
  • SGC tax calculation
  • Payroll tax

Human
Resources

  • HR recruitment and onboarding
    • End to end recruitment and onboarding
    • Post and manage job adverts
    • Screen potential candidates
    • Reference checks
    • Create interview documents
    • Personality testing and aptitude testing
    • Construction and execution of induction
    • Manage all HR paperwork including contracts
    • Completion and review of policies and procedures
    • Employee onboarding and creating onboarding packs
    • Position description
  • Employee relations
    • Performance management
    • Probationary and Annual reviews
    • Career progression and development structure
    • Creation/revision/update policies and procedures
    • HR and Fairwork compliance
    • HR health check
    • Leadership development
    • Mediation and problem solving
    • Culture management and improvement
    • Interpretation of industry awards

Virtual Assistance &
Corporate Secretarial Services

  • File management (organizing files using Dropbox etc.)
  • Database building {updating email or contact lists on your CRM)
  • Transcription (transcribing voicemail, video or audio, podcasts etc.)
  • Creating basic reports (reports on weekly tasks, deliverables, sales)
  • Preparing slideshows (Powerpoint)

Paraplanning Services

  • SOA preparation
  • ROA preparation
  • Fact Find updates
  • Xplan snapshot reports
  • Beneficiary form completion
  • Completion of Client Service Agreements
  • Conducting fund manager calls
  • Implementation form preparation

Revenue Cycle
Management

  • Revenue cycle management
    • Eligibility check and demographic verification
    • Collection of co-pay/balance
    • Claim creation, validation and submission
    • Correcting errors/denials
    • Claim follow up
    • Statement to patient
    • Collecting payments from patient
    • Data analytics
  • Revenue cycle transformation
  • Healthcare analytics
  • Consulting services and solutions

Contact Centre
Solutions

  • Cloud based contact centre
  • Remote call centre
  • Inbound contact centre
    • Support services
    • Ordering process
    • Dispatch
  • Outbound contact centre
    • Telemarketing
    • Telesales
    • Market research
  • Data management services
  • Virtual assistance
  • Software/technical help desk

Digital
Marketing

  • Website development and hosting
  • Website copy writing
  • Branding guide
  • Content strategy, creation and optimisation
  • Social media management
  • Advance user targeting
  • A/B testing
  • Performance analytics
  • Videography

Sales and Administration
Tasks

  • Email management/filtering
  • Onboarding clients
  • Sales follow up
  • Calendar management
  • Follow up with clients/customers
  • Receptionist duties
  • Taking down meeting minutes
  • Recruitment
  • Debt collection